Chat Hosts (CH) and Customer Support can block or ban players from the chat room or enforce a complete block on a player from playing bingo if they do not conform to the "Chat Room Etiquette".
If you have your chat facility revoked when you login to bingo you will get a message telling you that you are not permitted to send chat messages or interact with other chat users.
If your chat is removed from Gala, it will also be removed from our other sister sites (Ladbrokes/Coral & Foxy)
Should your chat be removed three times, this could result in your chat being permanently removed (this will include the other sister sites)
Chat can be removed without prior warnings.