Bingo Welcome Offer

What is the Welcome Bonus?

All new players at Gala Bingo are eligible for our welcome offer of Spend £10, Get a £50 Bingo Bonus and 40 Free Spins (to be used on the website slot game "Big Banker") – however you must meet the wagering requirements as specified in the Terms & Conditions, be a verified customer, and deposit via the correct methods to qualify. See the video and help section below for full details:

How do I use the bonus?

Follow our step-by-step guide to make sure you get your full welcome bonus:

1) You must be a new player at Gala Bingo.

2) Your account must be 100% verified, via our Account Verification section. If any queries, check out our Account Verification help pages too.

3) Deposit and spend £10 minimum on any Bingo game.

4) Claim your welcome bonus under ‘My Promos’ in the Bingo Lobby.


5) The offer must be accepted within 7 days and used within 7 days, or it may be forfeited.

6) Make sure to follow the wagering requirements as specified in our Terms & Conditions.

What are wagering requirements?

A wagering requirement means the number of times you need to play through a bonus before you’re able to withdraw any winnings. 

  • In this case, you’re given a £50 Bingo bonus with a 4x wagering requirement. This means you need to spend £200 on bingo games (4 x £50), within 7 days before you can withdraw any winnings.
  • If you’ve spent £200 within the 7 days your winnings will now show in your withdrawable balance.
  • If you deposit any more after your welcome bonus has been activated, your bonus will be spent first.

How to claim the 40 Free Spins

A wagering requirement means the number of times you need to play through a bonus before you’re able to withdraw any winnings. 

  • Once a Qualifying Wager is made, an Eligible Player will be able to claim 40 free spins that can only be used on the Website slot game “Big Banker” (the “Free Spins”).
  • The Free Spins can be claimed by visiting the “My Free Spins” section of the “Promotions” tab on the Website.
  • The Free Spins are valued at £0.10 each.
  • Once claimed, Free Spins will be automatically credited to the Eligible Player’s account. If the Free Spins do not appear automatically, please contact our Customer Services team before playing again.
  • The Free Spins must be claimed and used within seven (7) days of them becoming available in an Eligible Player’s Website account or they may be forfeited.
  • The Free Spins have no Wagering Requirements.
  • Any winnings from the Free Spins will be paid as cash into an Eligible Player’s website account.

Why has the bonus not appeared in my account?

This could be for numerous reasons, here are the major ones: 

Have you verified your account? Your account must be verified. Most UK accounts are verified when you sign up - if this isn’t the case, we’ll let you know. For further info see our Account Verification help pages

Have you deposited and bet £10 minimum on Bingo? You must deposit AND bet at least £10 on Bingo. All spending on slots, casino games or anything that isn’t Bingo will not count towards this £10. Check how much you’ve spent here.

Have you claimed the bonus in “My Bonuses”?
You must claim the bonus in My Bonuses.

If the bonus still hasn’t appeared, please contact our Customer Service Team.

* Please notice that this article refers to the Bingo Welcome Offer found on Gala Bingo. If you have accepted a different offer via an affiliate site, please refer to that offer's specific terms and conditions. Please also note that you can only accept ONE Bingo Welcome Offer, and only customers who have not previously accepted a Bingo Welcome Offer are eligible.