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Technical Information
Cancellations & Technical Issues
What is a CVC2 code?
Who should I contact in case the money has not been returned yet?
What is a double charge?
Why do double charges occur?
When will I get the money back?
What is the payment method limit?
Are there limits on deposits?
I made a deposit but the amount was not credited to my Gala Bingo account.
When I try to make a deposit, I get the message “a technical error has occurred”.
What methods of deposit and withdrawal do you offer?
Why can’t I pay by credit card (anymore)?
Why can’t I withdraw my entire credit balance?
What are the fees for a withdrawal?
Why was the payment method of my withdrawal request changed?
I am unable to withdraw my winnings online.
What is your account information if I need to make a bank transfer (for a deposit to my Gala Bingo account)?
I have requested a withdrawal, but the amount has not been transferred yet.
I have requested a withdrawal, but now I want to return the money to my Gala Bingo account.
Why was my request for withdrawal cancelled?
What are the fees for a withdrawal?
Gala Bingo does not charge any Withdrawal Fees.