Bonus restrictions: withdrawal restricted bonus and release restricted bonus
There are 2 types of bonus restriction: withdrawal restricted and release restricted. This information will be specified in the bonus details of the bonus itself in your "My current bonuses".
- Withdrawal restricted bonus
The bonus amount is added to your account directly so that you can play specific games with this amount. As soon as you have an active withdrawal restricted bonus, the bonus funds will always be used first when you play a game. A withdrawal restricted bonus may be configured to restrict the bonus, deposit and/or winning amounts. Players may not be able to withdraw the restricted amount or take it to other games. This amount is the current “Restricted amount”.
Winnings included in the restricted amount are limited to those winnings that result from the use of the restricted amount (and only if those winnings are to be restricted as per the bonus offer terms and conditions). There is no maximum cap on how much your winnings may be restricted. If a player has active withdrawal restricted bonuses where the winnings are restricted, the winnings amount gets added to the restricted balance for that bonus until the bonus release conditions have been met. For that reason as you play the valid games the current restricted amount may go up or down.
If you are not able to meet the wagering requirements in the validity period, the bonus and/or winning amounts will be claimed back at the bonus expiration date.
- Release restricted bonus
The bonus amount will be added to your account once the wagering requirements have been met. Once this amount is released to your account, you may use it at any game or withdraw it. The total bonus amount in a release restricted bonus may be released to you in multiple equal parts. The wagering requirements are also equally divided over the parts. If you are not able to meet the wagering requirements in the bonus validity period, then the remaining parts will not be released to you.